Fabric Care
Outfits: Each of our outfits are handmade with love. Please treat them delicately. If washing is needed, hand wash and lay flat to dry. Fels Naptha soap is awesome for getting out baby poop!
Backdrops and Wraps: Machine wash cold on the gentle cycle. Lay flat or hang to dry. DO NOT DRY IN DRYER! Drying in a machine can change the texture of your drop, so do so at your own risk!
Fur/Knit Layers: Spot clean only with warm water and mild soap. Be super gentle with knit layers. Lay flat to dry.
Pearl Layers: Do not put pearl layers in your washing machine. Hand wash and hang or lay flat to dry.
When in doubt, wash by hand!
Shipping Info
Super fast shipping is really important to us!
We are located in the United States and all items listed on the website are ready to ship. Your order will be packaged and shipped within 1-2 business days of placing your order. The regular and free shipping options will ship with USPS First Class Mail and usually take 2-5 days to arrive. The rush shipping option is shipped via USPS Priority Mail and usually arrives within 1-3 days of being shipped.
We do our very best to get your orders out as soon as possible, but once your order has been dropped off at the post office, it is out of our hands and USPS has full control. Because of that we can’t guarantee any shipping times. If your package is lost or stolen, please contact USPS to file a claim; We are not responsible for lost or stolen packages.
Color Variations
Every screen is different and therefore the color you see on our website may not be the exact color of the item in real life. We do our best to capture product images in even lighting to show the exact color, but colors are hard and everyone sees them differently.
Handmade with Love
All of our items are created by human beings, and some slight differences in each item are to be expected. The fabrics we use have natural variations in them, so not every item is exactly the same. We always choose the highest-quality materials and do our best to make each item as close to the listing photos as possible, but there may be small differences as we are not machines. This is the blessing of purchasing handmade items; each item is unique and made with so much human love!
Sizing Disclaimer
We cannot guarantee that all of our items will fit every baby, as not every baby is the same size. We do our best to create outfits that stretch to fit a wide variety of sizes, but reality is that babies range from 4-10+ pounds and that is a HUGE difference in sizing! Our outfits are made to fit MOST babies, but we can’t ensure that they will fit EVERY baby.
All of our products are baby photography props only, and should ALWAYS be used under close adult supervision. Please do not leave any baby unattended with our products. Many items contain small pieces, buttons, strings, etc. that could pose a choking hazard if a baby is left unattended. Please be responsible with these items while using them with your tiny clients. Our products are photography props and not meant for daily use or long-term wear and tear.
HAVE ANOTHER QUESTION? PLEASE CONTACT US !
Policies
SHIPPING POLICIES
We are located in the United States and all items listed on the website are ready to ship. Your order will be packaged and shipped within 1-2 business days of placing your order. The regular and free shipping options will ship with USPS First Class Mail and usually take 2-5 days to arrive. The rush shipping option is shipped via USPS Priority Mail and usually arrives within 1-3 days of being shipped.Shipping times are not guaranteed. After your order has been dropped off at the post office, it is out of our hands and USPS has full control.
LOST OR DAMAGED PACKAGES
We are not responsible for any mistakes that the postal service may make. Once we have dropped off our packages, it is completely out of our hands. If your package has been lost in transit please contact your local post office to file a claim. Please contact us at info@sweetbabyphotoprops.com if your order arrives damaged or incorrect and we would love to help.
RETURNED MAIL
If a package is returned to us we will contact you to inquire about what happened. You will be responsible for any additional shipping fees to have it mailed back out.
INTERNATIONAL SHIPPING:
You are responsible for any customs fees that are charged by the postal service.
RETURNS/EXCHANGES:
Due to the nature of our products, returns will be issued on a case by case basis. If you have any issues with your items please contact us here or send an email to info@sweetbabyphotoprops.com
COUPON CODES
Coupon codes must be entered at check-out in the discount box in order to qualify and only one code may be applied per purchase. Coupons and shipping discounts cannot be refunded after the transaction has taken place.
